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Peal Northward Podcast
Join Professor Michael Dues from University of Arizona as he delivers 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond".
Category: Higher Education
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June 08, 2017 02:13 PM PDT

Professor Michael Dues from University of Arizona delivers the sixth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode we learn that goals that appear simple on the surface actually have many layers, with each concealing many needs. Add a key skill to successfully manage conflict by learning to identify the multiple goals driving both parties. Stay tuned for upcoming episodes!

June 08, 2017 02:08 PM PDT

Professor Michael Dues from University of Arizona delivers the fifth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, we learn how emotions, even when powerfully felt, do not have to derail your attempts to manage or resolve a conflict. This lecture describes the role these "internal facts" play in any conflict and offers useful tools for recognizing and handling them in yourself and others. Stay tuned for upcoming episodes!

June 08, 2017 02:02 PM PDT

Professor Michael Dues from University of Arizona delivers the forth of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, Professor Dues talks on how conflict arises not so much out of differences between parties, but in how those differences are perceived by each side. Gain fresh insight into the factors that shape these perceptions, including the critically important fundamental attribution error, of which just about everyone is guilty. Stay tuned for upcoming episodes!

June 07, 2017 07:47 PM PDT

Professor Michael Dues from University of Arizona delivers the third of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode, meet the founder of modern conflict management theory, whose research resulted in a far different approach then that envisioned from the adversarial perspective. His finding that most conflicts can, in fact, produce a "win" for both sides has dominated the field for the last 60 years. Stay tuned for upcoming episodes!

June 07, 2017 05:27 PM PDT

Professor Michael Dues from University of Arizona delivers the second of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this episode you will hear how recognition of conflict and its costs goes back to the philosophers of ancient Greece. Grasp both the advantages and disadvantages of the system they devised to cope with it, including the adversary system's underlying assumption that conflicts are inherently competitive with resolutions requiring winners and losers. Stay tuned for upcoming episodes!

June 07, 2017 05:09 PM PDT

Professor Michael Dues from University of Arizona delivers the first of 24 lectures on "The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond". In this introductory lecture, Professor talks about how the study of conflict management has made enormous strides since the mid-21th century. Learn what conflict is, why it is inevitable even in successful relationships, and why dealing with it constructively is both essential and beneficial, whether in your business or personal life. Stay tuned for upcoming episodes!

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